West Texas is often known for the fact that it’s built on relationships. This is definitely true! Though we’re a big part of Texas, we’re still a relatively small community and Wildcat is proud to be part of it! Our blog today is a list that focuses on the benefits of choosing local businesses over big box stores.
YOU’RE MORE THAN JUST A NUMBER
It’s really important, particularly when you have a problem or have a very specific need, that you’re able to go into a business and feel that you’re getting customized service. We want to get to know our customers by name. This definitely helps us with recommending equipment for future jobs. Part of Wildcat’s job is to help make your job planning easier and more efficient…and we do that by getting to know you!
YOUR MONEY STAYS IN THE PERMIAN BASIN
By choosing Wildcat, you know that your money is staying local. Your business supports local families who in turn support the local economy. Keeping your hard earned dollar in our community helps it flourish. We like seeing our home area successful.
YOU GET TO DEAL WITH A REAL PERSON
Have you ever seen anyone on the phone, cradling their head in their hand and looking frustrated? One of the biggest complaints about customer service is getting stuck in the automated phone system purgatory. With Wildcat, you won’t have that problem. We are located right here in the Basin, so there’s no need to worry about getting stuck in the dreaded call center cycle.
YOU GET TO DEAL WITH ONE OF YOUR OWN
West Texans are family. And Wildcat is DEFINITELY West Texas. We want our customers to think of themselves as an extended part of the Wildcat family. We provide jobs, pay taxes that go towards community improvements, and make sure that our decision making process keeps the long-term future of West Texas in mind. You just can’t say the same about a big chain.
We hope we’ve given you some food for thought on just some of the great reasons to choose a local business. Wildcat focuses on quality equipment, affordable pricing, and, most importantly, excellent customer service.